Shipping Policy
Thank you for choosing Mosh Leather! Our Shipping Policy provides you with all the necessary information regarding our shipping procedures, rates, and delivery times.
1. Order Processing:
a. All orders are processed within 3 business days (excluding weekends and holidays) after receiving full payment confirmation.
b. Orders placed after 12 PM will be processed on the next business day.
2. Shipping Rates:
a. Shipping charges for your order will be calculated and displayed at checkout.
b. We offer free standard shipping for orders over $149 within the USA.
c. Additional shipping charges may apply for expedited shipping or international orders.
3. Shipping Methods:
a. We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 10 to 12 business days.
- Expedited Shipping: Estimated delivery within 7 business days.
- International Shipping: Delivery times vary depending on the destination and chosen shipping method.
4. Delivery Time:
a. Delivery times are estimates and commence from the date of shipping, not the date of order.
b. While we make every effort to deliver your order within the estimated timeframe, we cannot guarantee specific delivery dates.
c. Factors such as weather, carrier delays, and customs processing may affect delivery times.
5. Order Tracking:
a. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
b. You can track your order using the provided tracking number on our website or the carrier's website.
6. International Shipping:
a. We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.
b. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
c. Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine any additional costs prior to purchasing.
7. Shipping Address:
a. Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
b. We do not ship to P.O. boxes. Please provide a physical address for delivery.
8. Shipping Insurance:
a. All orders are shipped with insurance to cover loss or damage during transit. If your order arrives damaged, please contact us immediately with photographic evidence.
9. Shipping Restrictions:
a. We reserve the right to refuse shipping to certain addresses or regions based on carrier restrictions or other factors.
10. Contact Us:
If you have any questions about our Shipping Policy, please contact us at moshleather@gmail.com or call us at 8898533171. Our dedicated customer service team is here to assist you with any inquiries regarding shipping or delivery.