Return Policy
At Mosh Leather, we understand the importance of customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
**Eligibility for Returns:**
- Items must be returned within 14 days of the delivery date.
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Personalized or customized items are not eligible for return unless there is a manufacturing defect or error on our part.
**How to Initiate a Return:**
1. Contact our customer service team at Moshleather@gmail.com to request a return authorization.
2. Package the item securely along with the original packing slip or order confirmation email.
3. Ship the item back to us using a trackable shipping method.
**Return Shipping:**
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.
**Refunds:**
- Once we receive and inspect the returned item, we will process your refund within 7 working days to the original method of payment.
- Please note that shipping charges are non-refundable.
**Questions:**
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We're here to help!
Mosh Leather